FAQ
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What forms of payment do you accept?
New client? Please pay the full appointment fee via NavyFed or Zelle to martaoki2016@gmail.com within 6 hours of booking to avoid automatic cancellation. For returning clients, we currently accept cash payments in US dollars or Japanese Yen. For Japanese Yen, we will provide the conversion rate based on the daily exchange rate. We are working to update our payment system and apologize for any inconvenience.
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Do you sell gift cards?
Yes, we do. Gift Certificates can be purchased only in person at ZenVida Wellness Center. If you would like to purchase a gift card send us an email.
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Where should I park?
Please park at the back of the building in parking spot 202. You will notice the OkiVida flags at the entrance of the parking lot. We have marked the spot with the ZenVida Massage on the concrete parking stop blocks.
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Do you provide home services?
Currently, we do not offer home services.
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Do you use massage oil?
We use coconut oil or a blended lotion for all our massages, except Thai massages (no oil). Please talk to your massage therapist about your preferences and prices before the massage.
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Is it normal to feel sore after my massage?
It depends. It is not uncommon to be sore on the 2nd or even 3rd day after. Delayed-Onset Muscle Soreness can develop 6-8 hours after the massage.